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Data protection information

It is recommended that persons visiting the website available at www.automation-supply.eu or JSC AUTOMATION SUPPLY subsidiaries read this Privacy Policy before submitting any personal data and/or filling out any online forms available at the website. This policy specifies which personally identifiable information can be collected and used. Furthermore, this policy also takes into account other important issues related to the privacy of natural persons.  
 

Privacy Policy

Table of contents

1. General provisions
2. Collection of personal data
3. Use of personal data
4. Rights related to the processing of personal data
5. Retention of personal data
6. Data Protection Officer
7. Data safety
8. Data collection via cookies
9. Profiling
10. Free newsletter subscription (AUTOMATION SUPPLY Newsletter)
11. Links to external websites
12. Final provisions

  1. General provisions

The purpose of this Policy is to:

  • ensure that you know what personal data we collect about you, what serves as the basis of this collection, for what reasons we collect and use this data, and who we share it with;
  • explain how we use the personal data you share with us, to ensure you get the best experience using our website; and
  • clarify your rights and preferences pertaining to the personal data we gather, as well as the ways in which we protect your privacy.

1) JSC AUTOMATION SUPPLY with its registered office in Trimitu 6-38, Vilnius, Lithuania entered in the Company Register, registration code 304944466,  VAT number LT100012259213 (hereinafter referred to as "the Company"), and its subsidiaries comply with the rules of preserving the privacy of natural persons and protect their personal data with due diligence.

This Privacy Policy applies to all information collected and used by JSC AUTOMATION SUPPLY and its subsidiaries, and it addresses, in particular, the services offered by the Company and its subsidiaries via websites available at www.automation-supply.eu – each hereinafter referred to as an "AUTOMATION SUPPLY website."

2) If one of the aforementioned AUTOMATION SUPPLY websites is subject to special privacy protection and data processing requirements, they are regulated by a separate privacy policy and made public on the Automation-supply.eu website to which they pertain (hereinafter referred to as "Local AUTOMATION SUPPLY Privacy Policy"). Provisions of each Local AUTOMATION SUPPLY Privacy Policy supersede, modify, or exclude (as applicable) the provisions of this Privacy Policy within the scope in which they are not consistent with this Privacy Policy, but only in relation to the AUTOMATION SUPPLY website on which the Local Privacy Policy is available.

3) This Privacy Policy does not apply to third-party websites and services that can be accessed via links shared on the aforementioned AUTOMATION SUPPLY websites.

4) Within the meaning of this Policy, the term "Customer" means a natural person visiting the AUTOMATION SUPPLY websites and/or using the services provided by the Company or its subsidiaries.

 
2. Collection of personal data

1) In accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as GDPR), JSC AUTOMATION SUPPLY., Trimitu 6-38, Vilnius (hereinafter referred to as "AUTOMATION SUPPLY") is the Data Administrator, and consequently the party responsible for determining the purposes and methods of processing of personal data of customers, potential customers, and other natural persons using the https://WWW.AUTOMATION-SUPPLY.EU website.

2) We process your personal data because it is necessary to perform a contract we sign with you via our website (https://WWW.AUTOMATION-SUPPLY.EU), i.e. to provide a service (compliant with Article 6 (1) (b) of GDPR). Furthermore, we process personal data for the following purposes:

  • registering you in the ordering system and ensuring proper user service, including providing you with product offers and completing your orders (compliant with Article 6 (1) (b) of GDPR);
  • possibly contacting you and responding to issues/questions you report in a form (compliant with Article 6 (1) (a) of GDPR);
  • contacting you and answering questions regarding product offerings you submit in a form (compliant with Article 6 (1) (a) of GDPR);
  • processing claims and complaints (compliant with Article 6 (1) (c) of GDPR);
  • pursuing claims related to an insurance contract (compliant with Article 6 (1) (f) of GDPR) where the right to pursue claims is a legitimate interest;
  • archiving purposes (compliant with Article 6 (1) (c) of GDPR);
  • statistical purposes (compliant with Article 6 (1) (f) of GDPR) where having statistical information about our activities – enabling us to streamline our business – is a legitimate interest of the Data Controller.

Furthermore, we may process personal data for marketing purposes, i.e. promoting our products and services. If we do this without using electronic means of communication, the legal basis for those activities is Article 6 (1) (f) of GDPR where conducting marketing activities is a legitimate interest of the Data Controller. However, if we use electronic means of communication for this purpose, such as e-mail or phone, then due to other applicable laws we only process personal data after obtaining your consent (compliant with Article 6 (1) (a) of GDPR).

3) Personal data of Customers of the Company is processed and protected in accordance with provisions of the law governing protection of personal data, including but not limited to GDPR and the Personal Data Protection Act. The Company does not transfer, sell, or rent collected personal data to other persons or institutions, except when it is necessary to fulfill obligations under applicable laws or after obtaining consent to those actions from the data subject. The Company may transfer personal data to third parties in accordance with conditions laid down in applicable laws.

4) When signing up for the service via the registration form, each Customer provides their full name, address of residence, email address, phone number, country of residence, town, postal code, and language preferences. Providing this information is voluntary, however, providing full name and address of residence is necessary for the conclusion of a sales agreement with the Company.

5) Each Customer enters a login and a password protecting their service account. Each Customer should keep their login and password safe from unauthorized persons.

  3. Use of personal data

1) Personal data may be transferred to other parties that will process it on their own behalf, including but not limited to:

  • parties conducting postal or courier activities;
  • banks (for undue payment recovery purposes);
  • government authorities or other entities entitled by law, for the purposes of performing our obligations (tax offices, law enforcement agencies, etc.);
  • parties managing our IT systems (hosting companies, IT service providers);
  • parties providing us with legal counsel, accounting, tax, claim collection, and advisory services. 2) Data collected via a Customer directly contacting the Company through the website is used solely for the purposes of communications with that Customer and responding to their queries.

  4. Rights related to the processing of personal data

1) You have the right to access, correct, and transfer your data, restrict its processing, object to its processing, or withdraw your consent at any time without affecting the lawfulness of the processing that was already performed on the basis of consent prior to its withdrawal (if the processing is consent-based).

Moreover, should you decide that our processing breaches the provisions of GDPR, you have the right to submit a complaint to a data protection authority (the Personal Data Protection Office).

  5. Retention of personal data

We will retain your personal data for the duration of a contract (performance of services) and after its dissolution:

  • data included in contracts – stored until the limitation period for contract claims (up to 10 years from the date of contract completion);
  • for the purposes required under applicable law, in particular the obligation to retain accounting documentation, issue invoices, etc.;
  • warranty and complaint-related documentation shall be stored for 1 year after the expiration of a warranty or clearing a complaint;
  • data transferred in a contact form – for the limitation period of possible claims (up to 3 years);
  • data used for marketing purposes:

    • when processing data on the basis of consent: until the withdrawal of such consent or end of marketing activities;
    • when processing data on the basis of legitimate purposes of Automation-supply.eu: until submittal of an objection to processing or end of marketing activities.

  6. Data Protection Officer

1) You can contact the Data Protection Officer on matters concerning the protection of your personal data via email at info@automation-supply.eu or by sending a letter to our headquarters:
Kristina Masiulioniene 
JSC AUTOMATION SUPPLY,
Trimitu 6-38, Vilnius (Lithuania)

  7. Data safety

1) The Company and its subsidiaries use appropriate security measures to ensure the collected personal data is safe from unauthorized access, alteration, public disclosure, and destruction. Those security measures include both technical solutions included within the service itself, such as e.g. appropriate encryption of data transmitted over the Internet, strict control of physical access to the computers and data storage media containing personal data, and application of and adherence to proper procedures of storing and handling personal data. All persons processing personal data of Customers for purposes related to the Automation-supply.eu website have appropriate permissions issued by the Data Administrator and undergo regular data protection training.

2) The Company creates backup copies of personal data of its Customers and may use other similar measures in order to protect that data from accidental damage or destruction. 3) Credit card and online payments are handled by PayPal and PayU. Those services are responsible for all data disclosed in their forms, which are also protected with appropriate technical safeguards.

  8. Data collection via cookies

1) Some pages within the AUTOMATION SUPPLY website may use cookies – small text files sent to the hard drive of the Customer device that identifies a particular Customer in a way that lets us collect information about their visits to the website, as well as store their preferences such as e.g. language settings of the login page. Cookies do not enable the processing or storage of personal data. The same applies to all persons visiting the AUTOMATION SUPPLY website who are not registered users.

2) Cookies are used to adjust the AUTOMATION SUPPLY website's contents to the preferences of each user. They are also used to generate anonymous statistics that let us understand the ways in which users use our website. This understanding allows us to improve the website's structure and content without personally identifying its users. Cookies also enable an analysis of which components of our website are the most interesting to its users.

Cookies can be used during remarketing activities. Ads in the form of an image or text, based on previously saved user preferences, are displayed on other websites to people who have previously visited a given page.

When advertising online, AUTOMATION SUPPLY can use Google Adwords/Google Analytics remarketing tools. AUTOMATION SUPPLY ads online are provided by third parties. AUTOMATION SUPPLY and third-party providers, such as Google, use cookies to target ads based on previous visits of the ad recipient on the AUTOMATION SUPPLY website.

3) You can disable cookies in the options section of your web browser at any time, but doing this may prevent you from using the AUTOMATION SUPPLY website.

By default, web browsing software accepts placing cookies on the end device. However, you can change your web browser settings to block automatic support of cookies, or to inform the user every time a cookie is sent to the device. Information on the support for cookies and available options can be also found in the Settings section of your app (web browser).

However, you should remember that restricting the use of cookies may have a negative impact on selected functionalities of the website. 

  9. Profiling

Your personal data will be processed in an automated way (including profiling), however, this will not cause any legal or other serious repercussions for you.

  10. Free newsletter subscription (AUTOMATION SUPPLY Newsletter)

1) Newsletter is a free of charge service which provides Customers who added themselves to a subscribers list with information on the offering of the Company and its subsidiaries, events, and any other information related to the trading business of the Company and its subsidiaries, by regular distribution of selected contents in the form of an electronic letter.

2) To sign up for a newsletter subscribers list, you need to check an appropriate box on the homepage of the AUTOMATION SUPPLY website to provide consent to receive a free newsletter ("Add") and enter your e-mail address. Alternatively, you can check an appropriate box in the registration form. Selecting the box is not required. Information collected this way is added to the mailing list.

3) The Customer who decides to subscribe to the AUTOMATION SUPPLY Newsletter agrees to receive marketing materials via electronic means in accordance with Art. 8.1 of the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws of 2002, No 144, Item 1204, as amended) in the form of AUTOMATION SUPPLY Newsletter.

4) Contact information of Customers who signed up to the service in order to gain access to the Newsletter is used exclusively for the purpose of sending Newsletters to those Customers.

5) The Customer can at any time resign from the Newsletter service by checking an appropriate box on the homepage of the AUTOMATION SUPPLY website to revoke consent to receive a free newsletter ("Remove").

  11. Links to external websites

The Automation-supply.eu website may include links to different websites, provided for the information and convenience of the Customer. The Company is not responsible for any information provided nor Privacy Policies applied by those websites. The Customer should be aware that such websites are separate from the AUTOMATION SUPPLY website, and each time should verify on their own the Policy of each website visited with the use of any such link.

  12. Final provisions

1) The Company may introduce changes to this Privacy Policy at any time, in particular, to update the contents to reflect any changes in the procedures adopted by the Company that defines the ways in which the Company protects and uses collected information. Every time a new Privacy Policy is published on the AUTOMATION SUPPLY website, it becomes binding and applicable to all data collected in relation to Customer's activities in the AUTOMATION SUPPLY service taking place after the publication of such revised Privacy Policy on an appropriate page of the AUTOMATION SUPPLY website.

2) Should you have any additional questions related to the Privacy Policy, please contact us at info@automation-supply.eu or via traditional mail:
Kristina Masiulioniene 
JSC AUTOMATION SUPPLY,
Trimitu 6-38, Vilnius (Lithuania)

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